Worcester Florist - Flowers From Frankie

Beautiful arrangement! Flowers were fresh & smelt divine!

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Florist's Response:

Linda, thanks so much for the positive review & for the amazing customer experience ~ We appreciate you!

Beautifully designed as usual!

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Florist's Response:

Deb, thanks again for helping to support my small business & for the kind review!

Flowers from Frankie... I can't say enough! Twice Crystal has helped me choose the most amazing bouquet for my mom... Both times I told her what mom (& I) liked and both times she went above and beyond my expectations.
She gets 5 stars from me. (I'd do 10 if it allowed me to) I love the small town feel of her business and her communication, courtesy and kindness with her customers. She has a customer for life.
Thank you Crystal for everything

Sincerely Laurie D


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Florist's Response:

Laurie, thanks so much for your amazing review! It really goes a long way to help my small shop grow. We appreciate your business & hope that you will choose Flowers From Frankie for your next special occasion.

Fantastic communication. I was sent an email with a photo of the flowers I had ordered and an email confirming they were delivered. The recipient was sent a text with a photo of the flowers at the door.
The flowers were exactly what I ordered.
Highly recommend this wonderful flower shop!

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Florist's Response:

Thanks so much for your positive feedback, Patricia! We hope you will consider choosing Flowers From Frankie for all your future floral needs ~ Kristen

I sent this "Make Plans" arrangement to my daughter that had recently made some decisions about her career. SHE LOVED IT! It was just the bright spot to encourage her on her journey and gave her the excitement she needed to confirm she was making good PLANS for her life. Thank you for being responsive to her changing schedule for delivery - it arrived in beautiful condition and she was delighted.

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Florist's Response:

I’m thrilled that she loved the flowers! Thank you so much for letting us know how much she appreciated them. We appreciate your feedback & thank you greatly for your business

Your arrangements are so artist, the color combinations, the shapes, the vase size and color all meld together so beautifully I am always in awe of every delivery I get from you (5) so far! You are petals above the rest.

With Joy, Penelope

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Florist's Response:

Penelope, thank you so much for your kind words & review. It's always a pleasure making a bouquet for you & hope the next one will be even better than the last! ~ Kristen

The whole process was easy. I was communicated with when the white dish in the picture wasn't available. The arrangement still looked great! I will definitely use again for future purchases.

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Florist's Response:

Thank you for sharing your positive experience with my small shop!

Beautifully done and just like I asked.
Thank you

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Florist's Response:

We hope the flowers brought some small comfort to your family. Thank you

The flowers were just perfect - and healthy, and gorgeous. Kristen is a pleasure to work with, her arrangements are lovely! The customer service was perfect as well. Many thanks!

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Florist's Response:

We are glad to hear your niece loved her bouquet! Thanks so much for your kind reviews, it's greatly appreciated ~ Kristen

I called last minute for my dad. Mom being in the hospital and rehab...he forgot to order flowers. I found Flowers from Frankie on line. She was wonderful to work with and delivered Mom's flowers to her that next day. Both mom and dad loved them! The quality and kindness was so appreciated.

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Florist's Response:

Laurie, It was a pleasure creating your moms purple floral bouquet & we are glad to hear she loved them! Thanks so much for your review ~ Kristen

I called on the Friday before Mother’s Day and they were able to get a delivery out for Saturday! As always they were very nice to work with and the flowers were beautiful!

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Florist's Response:

Thanks so much for your positive feedback! We're happy to hear your mothers day gift was well received ~ Kristen

Beautiful

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Florist's Response:

Thank you for your business, Troydean. We hope the recipient will enjoy the plant for many years to come.

I live in Ohio and wanted to send flowers to my friend in Worcester. I found Flowers by Frankie online and submitted an order. The options were great and well priced.

What I liked the most were the email communications I received the day of delivery. After the initial order confirmation, I received an email with a picture of the floral arrangement before delivery, followed up with an email letting me know when they were delivered.

My friend loved her flowers and I loved the customer service! Thank you

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Florist's Response:

Heidi, Thank you for your kind review & thank you for a wonderful customer experience! I greatly value every customer & hope you'll keep us in mind for future floral needs in the area.

Kristen promptly took care of my request to change the card message. The delivery process was great as I was notified all the way. I also received a picture of the arrangement. It was very much appreciated by the family of the recipient.

Thank you so much!
Alice

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Florist's Response:

Thank you so much for leaving your feedback ~ I hope the flowers brought some small comfort to the family.

The flowers are beautiful and the delivery was seamless. Will definitely be ordering from here again. -Marina

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Florist's Response:

Marina, Thanks so much for your review & helping my small shop grow! It will be our pleasure to serve your floral gift needs in the future!

Beautiful flowers and Kristen was so nice and accommodating. She was able to deliver the flowers the same day even though I called past the cut-off time. Highly recommend!!

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Florist's Response:

Thank you, Rebecca for your positive feedback. We greatly appreciate your business & hope you will choose Flowers From Frankie for your next special occasion.

The bouquet they designed was stunning and delivered the next day as expected. Thank you for providing excellent service! My mother loved her Valentine’s Day flowers!

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Florist's Response:

Thank you, Jessie for your positive feedback and for helping my small shop grow! It was a pleasure making your special Valentine's gift to your mom!

Hi,the recipient loved the flowers.Thanks for your service.

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Florist's Response:

Thanks for your feedback, Kato. We appreciate your business & finding ways that we can improve our customer service experience. Please let us know what we missed so that we can get better for future orders.

my daughter-in-law loved it.

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Florist's Response:

Anne, thank you for your feedback & for helping to support my small local shop. We hope you will make Flowers From Frankie your 'go-to' florist in the Worcester area!

Wonderful to work with! The flowers are beautiful and were loved by the recipient!

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Florist's Response:

Thank you for letting us create something special for your friend & co-worker. We are pleased to know that she appreciated her floral gift. Thank you for your kind feedback & your business! It is greatly appreciated.

Had a wonderful experience with Flowers from Frankie, a kind person to place an order with, a brilliant colorful arrangement and quick same day delivery, loved by the recipient, thank you!

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Florist's Response:

We are thrilled to hear your friend loved her floral gift! We sincerely hope she makes a full & speedy recovery ~ Thank you supporting my small business, it is greatly appreciated.